Privacy Policy

1. Information We Collect

At Smooth Currency, we collect information that you provide directly to us, such as when you create an account, request translation services, or contact us. This includes:

• Personal information (name, email address, phone number)
• Business information (company name, industry, job title)
• Documents and content you submit for translation
• Communication preferences and service requirements
• Payment information processed through secure third-party providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our translation services
• Process transactions and send related information
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With professional translators and linguists working on your projects (under strict confidentiality agreements)
• With service providers who assist us in operating our business
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure document handling and storage procedures
• Employee training on data protection and confidentiality

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Translation documents are typically retained for a period of 7 years for quality assurance and legal compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to certain uses of your information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitute acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: