Cookie Policy
Last updated: September 9, 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and improving our services.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the operation of our website. They include:
- Session management cookies
- Security and authentication cookies
- Cookie consent preferences
- Load balancing cookies
Performance Cookies
These cookies help us analyze website performance and user behavior:
- Page view tracking
- User journey analysis
- Error reporting
- Website speed optimization
Functionality Cookies
These cookies enhance your user experience by remembering:
- Language preferences
- Form data (for convenience)
- Display preferences
- Previous search queries
Marketing Cookies
These cookies are used for advertising and marketing purposes:
- Targeted advertising
- Social media integration
- Campaign performance tracking
- Retargeting and remarketing
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Analytics Services: To understand website usage and performance
- Social Media Platforms: For social media integration and sharing
- Customer Support Tools: For live chat and help desk functionality
- Payment Processors: For secure payment processing
5. Cookie Duration
Cookies may be:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
The duration varies by cookie type and purpose, typically ranging from the current session to up to 2 years.
6. Managing Your Cookie Preferences
Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies
- Accept only essential cookies
- Customize your cookie preferences
Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and Site Data
Cookie Management Tools
You can update your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our footer
- Clearing your browser cookies and revisiting our site
- Contacting us directly for assistance
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
- Essential Cookies: Cannot be disabled as they're required for basic functionality
- Performance Cookies: May result in slower loading times and reduced optimization
- Functionality Cookies: You may need to re-enter preferences and information
- Marketing Cookies: You may see less relevant advertisements
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
9. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Phone: +44(0)9475344053
Address:
Flat 34z Helen Squares
North Frankview DN40 3PT
United Kingdom